• EMPLOYER?

    Need a new way to build your tech talent pool?
    Let's talk about apprenticeships.

    EMPLOYER?
  • JOB SEEKER?

    Ready to start your new career in tech?
    Check if you're eligible to apply today.

    JOB SEEKER?

CURRENT PROGRAMS

IBM Z

IBM Z

Franklin Apprenticeships is proud to team with IBM to grow the talent pool for enterprise computing through IBM Z Mainframe System Administrator and Mainframe Application Developer Apprenticeship pathways. IBM Z Application Developers and System Administrators are in demand, with starting salaries that are higher than many college graduates. This one-of-a-kind training program provides candidates with unique skills sought after by Fortune 1000 companies, nationwide.

The IBM Z platform is critical to large-scale enterprise success and meeting the world’s ever-changing digital business demands, delivering core services for cloud and hybrid cloud environments, and supporting mission-critical transactions. Many business-critical systems in the world economy depend on data that resides on IBM z/OS, which is why companies nationwide are building their own diverse, highly-motivated talent pools with IBM Z Apprenticeships.  

  • EMPLOYER?

    Need a new way to build your tech talent pool?
    Let's talk about apprenticeships.

    CONTACT US
  • JOB SEEKER?

    Ready to start your new career in tech?
    Check if you're eligible to apply today.

    APPLY

FAST FACTS

  • 92%

    of US top retailers, world’s largest banks
    and world’s largest airlines rely on mainframe

  • 1,200,000

    IBM zSystems transactions​ are processed per second

  • 68%

    of global production IT workloads run on mainframe systems

  • $70,100

    Average starting salary for enterprise computing roles

  • 26,568

    Employers competing for these roles

Sources: Lightcast Database Administrators, Occupation Data, Jan - Dec 2021; IBM 2022.

Is an IBM Z Apprenticeship Program right for your company?

  • You are an IBM enterprise computing client with an in-house IBM z/OS team.

  • Your company is dedicated to diversity, equity and inclusion in tech.

  • You are ready for a long-term solution to build your own IBM Z talent pool.

Success Stories

Apprentice: River M.

“My apprenticeship has changed a lot for me… I also found a sense of confidence and belief in myself. To know that I have this in me is honestly life-changing.”

VIEW MORE

Kevin Walker, Managing Director and Head of Credit Suisse Raleigh

“I am very impressed with our apprenticeship program. These skills are important and can be difficult to find.”

VIEW MORE

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  • Help Desk Technician
    Pre-Apprenticeship

    PREREQUISITES

    • High School Diploma or equivalent
    • Over 18 years old
    • Legal to work in the United States
    • Match to Help Desk Technician in our Career Fit Assessment – click here to get started.

    The demand for help desk professionals across the United States has increased by 38% over the past ten years, resulting in escalating costs and increased attrition rates. Franklin’s Help Desk Apprenticeship is a structured, on-the-job learning program that supports individuals with no prior tech experience to become fully-qualified help desk technicians within one year. Apprentices are full-time employees hired at a reduced wage during the program.

    SUPPORT

    Our pre-apprenticeships offer guided learning, which means pre-apprentices go at their own pace, and receive support via an exclusive Slack messaging channel and group coaching with Franklin Professional Success Coaches.

    HELP DESK TECHNICIAN LEARNING OUTCOMES

    The Help Desk apprenticeship program typically lasts 12 months and takes 290 hours to complete all competencies. Apprentices add value from their first day on the job and their contribution grows as they build new skills and learn the way your company operates.

    TECHNICAL SKILLS

    • 0-3 MONTHS

      • Supporting maintenance of wired & wireless network
      • Communications in a professional environment

    PROFESSIONAL SKILLS

    • Problem Solving
    • Time Management
    • Conflict Resolution
    • Effective Communication
    • Leadership
    • Career and Development Planning

    CERTIFICATIONS

  • Help Desk Technician Apprenticeship

    After completing Franklin’s Help Desk Technician Pre-Apprenticeship, candidates then become qualified for a Help Desk Technician Apprenticeship with Franklin’s employers, for in-person and virtual positions nationwide.

    LEARN MORE

    PREREQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Completion of the Help Desk Pre-Apprenticeship

    SUPPORT

    All Franklin Apprentices receive 1:1 support from a Professional Success Coach. Throughout their apprenticeship, apprentices can access their Coaches via virtual weekly meetings and email.

    Help Desk Learning Outcomes

    Understanding of networking services and their underlying architecture and how to support internal and external clients in the maintenance and security of wired and wireless networks
    Understanding the correct operating systems for a given task
    Ability to offer basic support to internal and external clients in cloud services
    Knowledge of health and safety, business concepts, personal performance, and continuous professional development
    Ability to communicate effectively through interpersonal and written communications and telephone techniques
    Ability to provide technical customer support, including understanding the processes involved in improving how internal and external clients use networked IT systems
    Ability to analyze problems and propose solutions based on a good understanding of the fundamentals of data and how it is used
    Ability to coach and train internal and external clients in various technical products, depending on the needs of their company.

    Digital Credentials

  • Network Engineer
    Pre-Apprenticeship

    The Network Engineer Pre-Apprenticeship program is an eight-week live classroom series that introduces new IT professionals to the intricacies of networking concepts, network infrastructure, network operations network security, and network troubleshooting. Pre-Apprentices are introduced to various components of IT networks that range from operation policies and procedures, migration techniques, and network topology. The Pre-Apprenticeship prepares individuals for an entry-level Network Engineering role and can lead to a full-time apprenticeship opportunity.

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Match to Network Engineering in the Career Fit Assessment

    SUPPORT

    In addition to group instruction, Pre-Apprentices have access to an exclusive Slack messaging channel and group coaching with Franklin Professional Success Coaches.

    LEARNING OUTCOMES

    The Network Engineer Pre-Apprenticeship program is an eight-week live classroom series that introduces new IT professionals to the intricacies of networking concepts, network infrastructure, network operations network security, and network troubleshooting. Learners have been introduced to various components of IT networks that range from operation policies and procedures, migration techniques, and network topologies.

    Digital Credentials

  • Network Engineering Apprenticeship

    After completing the Network Engineering Pre-Apprenticeship, candidates then become qualified to interview for Network Engineering Apprenticeships with Franklin’s employers for in-person and virtual positions nationwide.

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Completion of Franklin’s Network Engineering Pre-Apprenticeship

    SUPPORT

    Apprentices receive one-on-one weekly support from Franklin Success Coaches who collaborate with apprentices' managers and mentors monthly to ensure timely progress and success, in addition to Slack channel communications.

    LEARNING OUTCOMES

    The Network Engineering Apprenticeship typically lasts about 12 months. Apprentices add value from the first day and become more productive every day as they learn on the job.

    TECHNICAL SKILLS

    • TECHNICAL SKILLS

      • Design, install, maintain and support communication networks for internal and external clients
      • Give technical advice and guidance on network configuration, cloud, network administration and monitoring tools
      • Install and perform the initial configuration of core services of a Windows Server
      • Install and configure systems to secure applications, networks, and devices
      • Perform threat analysis and respond with appropriate mitigation techniques
      • Manage and maintain the core infrastructure required for a Windows Server environment

    PROFESSIONAL SKILLS

    • Work Ethic and Self Direction
    • Adaptability, Integrity, and Teamwork
    • Overcoming Barriers to Success
    • Effective Communication
    • Conflict Resolution
    • Leadership
    • Research and Solution-focused Thinking

    Digital Credentials

  • Software Engineer
    Pre-Apprenticeship

    Franklin Apprenticeship’s Software Engineer Pre-Apprenticeship program is an online, self-paced learning environment for individuals to discover if this is the right career path for them. The Pre-Apprenticeship prepares candidates for an entry-level software engineering role and can lead to a full-time apprenticeship opportunity.

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Match to Software Engineering in our Career Fit Assessment

    SUPPORT

    Franklin pre-apprenticeships offer online, guided learning, which allows pre-apprentices to learn at their own pace. They receive support via an exclusive Slack messaging channel and group coaching with Franklin Professional Success Coaches.

    Software Engineer Pre-Apprenticeship Learning Outcomes

    The Software Engineering Pre-Apprenticeship consists of 87 hours of technical foundational training and 8 hours of professional skills development, including resume and interview preparation.

    Digital Credentials

  • Software Engineer Apprenticeship

    After completing the Software Engineering Pre-Apprenticeship, candidates then become qualified for a Software Engineering Apprenticeship with Franklin’s employers, for in-person and virtual positions nationwide.

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Completion of Franklin Apprenticeship's Software Engineering Pre-Apprenticeship program

    SUPPORT

    Apprentices receive one-on-one weekly support from Franklin Success Coaches who collaborate with apprentices' managers and mentors monthly to ensure timely progress and success, in addition to Slack channel communications.

    Learning Outcomes

    The Software Engineering Apprenticeship typically lasts about 12 months.

    Technical Skills

    • Months 1-6

      • Apply agile principles and practices and social coding
      • Implement design thinking in a development environment
      • Build and test quality code, at scale, using proficiency in languages like Java, Python, NodeJS, or JavaScript

    PROFESSIONAL SKILLS

    • Work Ethic and Self Direction
    • Introduction to Leadership
    • Effective Communication
    • Time Management
    • Problem Solving
    • Conflict Resolution
    • Career and Professional Development Planning

    Digital Credentials

  • IBM Z
    Pre-Apprenticeship

    The IBM Z Pre-Apprenticeship program provides an online, self-paced learning environment for individuals to discover if this is the right career path for them. This program prepares individuals for an entry-level career on IBM z/OS, and can lead to a full-time apprenticeship opportunity with an IBM enterprise computing client.

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Match to IBM Z in the Career Fit Assessment

    SUPPORT

    Pre-Apprenticeships offer guided learning, which allows pre-apprentices learn virtually and at their own pace. They receive support via an exclusive Slack messaging channel and group coaching with Franklin Professional Success Coaches. They also have access to IBM Subject Matter Experts.

    IBM Z LEARNING OUTCOMES

    The IBM Z Pre-Apprenticeship consists of 105 hours of technical foundational training, professional skills development, including resume and interview preparation. This intensive four-course program focuses on computer science basics, IBM Z Xplore, z/OS commands, and system programming in preparation for an IBM Z apprenticeship program. IBM Z Pre-Apprenticeship graduates have satisfied multiple skill sets in Z Xplore concepts, professional skills, and enterprise design thinking.

    Digital Credentials

  • IBM Z Mainframe Systems Administrator

    After completing the IBM Z Pre-Apprenticeship, candidates qualify to interview with IBM’s employer clients for in-person and virtual apprenticeship positions nationwide. The IBM Z Mainframe System Administrator Apprenticeship is a structured, on-the-job learning program that supports individuals to become fully qualified within one year.

    Graduates have demonstrated their ability to maintain system software and products running on a Mainframe as well as perform day-to-day operations of the environment including change and problem management.

    Learn More

    PRE-REQUISITES

    • High school diploma or equivalent
    • Over 18 years old
    • Legally permitted to work in the United States
    • Completion of the IBM Z Pre-Apprenticeship

    SUPPORT

    Apprentices receive one-on-one weekly support from Franklin Professional Success Coaches throughout their entire program. Success Coaches collaborate with apprentices' managers and mentors monthly to ensure timely progress and success. IBM Subject Matter Experts are also available to apprentices during the program.


    • TECHNICAL SKILLS & KNOWLEDGE

      • Acquired foundational knowledge and skills in computer science and programming within Mainframe systems.
      • Successful completion of z/OS boot camp, z/OS Facilities, z/OS Systems Services, and SMPE for z/OS classes with labs
      • Successful completion of DBDC fundamentals; REXX and JCL fundamentals; CS50’s Introduction to Computer Science course
      • Application of Agile and Design Thinking practices for Mainframe Systems Administrators
      • Application of problem-solving and creative thinking skills for Mainframe Systems Administrators

    PROFESSIONAL SKILLS

    • Leadership 
    • Time management
    • Effective communication
    • Problem-solving
    • Conflict resolution
    • Career planning

    Digital Credentials

  • Cybersecurity
    Pre-Apprenticeship

    Franklin Apprenticeship’s Cybersecurity Pre-Apprenticeship program provides an online, self-paced learning environment for individuals to discover if this is the right career path for them. The Pre-Apprenticeship prepares individuals for an entry-level career in tech and can lead to a full-time apprenticeship opportunity.

    Learn More

    PRE-REQUISITES

    • High School Diploma or equivalent
    • Over 18 years old
    • Legal to work in the United States
    • Match to Cybersecurity in our Career Fit Assessment

    SUPPORT

    Our pre-apprenticeships offer guided learning, which means pre-apprentices learn at their own pace and receive support via an exclusive Slack messaging channel and group coaching with Franklin Professional Success Coaches.

    LEARNING OUTCOMES

    Cybersecurity Pre-Apprentices complete an intensive 90+ hour foundational cybersecurity course to prepare them to be successful in a cybersecurity apprenticeship or entry-level cybersecurity role. They have developed foundational competencies in cybersecurity operating systems security, compliance frameworks, database vulnerabilities, and the basics of Agile methodologies. They have also developed professional skills including communications, problem-solving and critical thinking.

    Digital Credentials

  • Cybersecurity Apprenticeship

    After completing the Cybersecurity Pre-Apprenticeship, candidates then become qualified for a Cybersecurity Apprenticeship with Franklin’s employers, for in-person and virtual positions nationwide. The Cybersecurity Apprenticeship typically lasts 18 months.

    Learn More

    PRE-REQUISITES

    • High School Diploma or equivalent
    • Over 18 years old
    • Legal to work in the United States
    • Completion of Franklin's Cybersecurity Pre-Apprenticeship

    SUPPORT

    Apprentices receive one-on-one weekly support from Franklin Professional Success Coaches throughout their entire program. Success Coaches collaborate with apprentices' managers and mentors monthly to ensure timely progress and success. Subject Matter Experts are also available to apprentices during the program.

    LEARNING OUTCOMES

    TECHNICAL SKILLS

    PROFESSIONAL SKILLS

    • Leadership 
    • Time management
    • Effective communication
    • Problem solving
    • Conflict resolution
    • Career planning

    Digital Credentials

EXAMPLE CAREER PATH

  • IBM zSystems System
    Administrator

  • Data Center Manager

  • Director of Mainframe Operations

  • Vice President, IBM zSystems Mainframe Platform

Source: Source: Lightcast Database Administrators, Occupation Data, Jan - Dec 2021.

IBM, the IBM logo, and IBM Z are trademarks or registered trademarks of International Business Machines Corporation, in the United States and/or other countries. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on www.ibm.com/trademark